PDR Crew Privacy Policy

Effective Date: 07/14/2024

PDR Crew (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

1. Information We Collect

Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and mailing address, when you:

• Schedule an appointment or request an estimate
• Contact us via phone, email, or our website
• Sign up for our newsletter or marketing communications

Non-Personal Information: We may collect non-personal information about you automatically when you visit our website, such as:

• Your IP address
• Browser type and version
• Operating system
• Pages you visit on our website
• The time and date of your visit
• The referring website or search engine

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

• To Provide Services: To schedule appointments, provide estimates, and deliver our auto repair services.
• To Communicate: To send you information about your repairs, respond to your inquiries, and send you updates about our services.
• To Improve Our Services: To analyze usage of our website, improve our services, and customize the user experience.
• Marketing: To send you promotional materials and marketing communications, subject to your preferences and applicable law.
• Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, marketing, and website analytics.
• With Insurance Companies: We may share your information with insurance companies to process claims and payments for our services.
• For Legal Reasons: We may disclose your information if required by law, in response to a subpoena or court order, or to protect our rights, property, and safety or the rights, property, and safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Choices

Marketing Communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Effective Date” at the top of this Privacy Policy and post the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at:

PDR Crew

Austin Location: 13170G Pond Springs Rd, Austin, TX 78729

(737) 727-2244

contact@pdrcrew.com

Killeen Location: 1006 S W S Young Dr, Unit K, Killeen, TX 76543

(512) 982-9339

contact@pdrcrew.com

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.